![]() Gimmick tools: Sell a few around the holidays, thats fine. It is clunky and complicated, keep it simple and easy to navigate! They should change that.Ĭraftsman’s website is awful in a different way. Sears website tries too hard to compete with walmart, most of their search results are from 3rd party suppliers and not something you can go into the store and buy. ![]() Early 90’s table, band and radial arm saws also, no complaints, better constructed that the miter saw for sure.įor the made in the USA part: If they could make a good tool, like they used to, in the US people will buy it! Even if it cost more! Also get some people that are knowledgeable and passionate to work in the tool dept. One of my main boxes is a Craftsman ball bearing box from the early 90’s, it is better than just about any box you can get in a store nowadays and head and shoulders above anything Sears sells in store now! I have a newer miter saw from them, no complaints but nothing special. I own a good deal of Craftsman hand tools from about 17 years ago for most of them and am happy with the quality and construction! They are better than anything I had seen in store the last several times I was in there. The nearest on is about 40 miles away now, within that 40 miles is about 1 million people. I haven’t been to a Sears in over a year, mostly because they keep closing. No animals were injured or abused in this scenario. Most of the people I know will gladly purchase quality tools from Sears. There is no need to sell stripped down sets with skipped sizes. There is a lot of room in the market for quality tools made in the USA at a reasonable price point. ![]() It was a low blow to us to have the name associated with imported lobster claw wrenches just because a hatchet man CEO took over. This is one of the thousands of stories that have endeared generations of men and woman to Craftsman. I’m sure they got him started on his way up as a mechanic. I wound up giving the craftsman set to a young apprentice who could not afford tools yet. The craftsman tools were good quality and kept me going until I could earn enough to buy all Snap-On. I had been using my dad’s Snap-On tools before that. Why pay Sears prices for Harbor Freight tools? The very first set of tools I purchased when I was 16 in the 1960’s was craftsman, 90 piece mechanics set. Sears Craftsman had a very good name and reputation before they off-shored. I still purchase the Wilde manufactured craftsman tools. I won’t buy the imported crap from Sears.I tried to get the point across that I will pay more for quality from Sears. All of this could have been purchased from Sears new imported tools in the local store. Most of my 500 sockets are Craftsman USA. I Also have Armstrong 6 point sets because they are a match for the Craftsman sets and are all USA. I now have both SAE and Metric combo sets and all my other Craftsman wrenches are USA raised panel. #Paysnap payroll pcs proI purchased Craftsman Pro USA wrenches singly from open stock at a much higher price than the imported sets. Here are the kinds of things I talked about: Sears and Craftsman’s websites, their horrible search engines, annoying Shop Your Way emails and promotional strategies (really, $7 in surprise bonus reward points off a $70 purchase?!), Craftsman’s shift away from ‘made in USA,’ Craftsman’s shift away from intermediate and advanced tool in order to focus more on gimmicks and giftable tools, the many reports of thinner steel in their toolboxes, Sears’ decrease in offbeat and unique tools and brands (such as WoodOwl drill bits), and a couple of other things. ![]() So… what do you think about Craftsman and Sears, in regard to tools? Please keep your words civil. ![]() More than that, he seemed interested in the feedback, and eager to use it to potentially shake things up for the better. He seemed pleased at the wealth of feedback I offered, and gave me the OK to ask for your take on things. He’s in the unenviable position of trying to shake things up, and I like to talk. In all, we spent about an hour talking about my perception of the two entities. But because of how things changed with both Sears and Craftsman, I rarely even go to or the local Sears stores anymore. Shown here is a photo from late 2011, showing many – but not all – of the tools I purchased from Sears in the couple of years leading up to then. ![]()
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